iBTS Consulting

Our services

We help you to redesign your business processes leveraging the power of collaborative processes and the Internet Technologies. We can provide you a great productivity platform with a sound business architecture. We offer the following services:

1. Collaborative Business Processes

• Intranet design for business process improvement, employee collaboration and innovation
• Design  content management processes and implement content management solutions
• Develop/deploy intranet applications and integrate applications/scorecard/business process/Quality Management System with the intranet; some of the components could be free open source applications.
• Design and implement collaborative business processes for higher productivity and innovation (Knowledge Management practices).

Avail these services to provide a great productivity platform to your employees, so that it will boost the business effectiveness and raise employee morale.

2. Business Dashboards

We can help you develop business dashboards that are aligned to your goals. Some types of dashboards you may find useful are:

• HR Dashboard (Recruitment, Resource Management, Training)
• Admin Dashboard
• IT Dashboard
• Quality Dashboard
• Delivery Dashboard

We can also help you to develop a performance management system according to the Balanced Scorecard framework. 

Avail these services to provide transparency of business operations to the stakeholders, which in turn improve accountability and certainty of business outcome.

3. Business Aligned Web-sites

For SMEs, our services (being piloted) include

• Develop/redesign web sites for lead generation, recruitment, customer collaboration and brand enhancement
• Integrate social media with the company web site for marketing & branding

For micro/small enterprises, we offer the following services too

• Web site development with features such as Payment gateway integration, SEO, Social media integration (interactive web sites)
• Orientation to business owners on 'New ways of doing business with Internet Technologies' and 'How to create an online brand'

Why iBTS?

Our mission is to enable SMBs with the right processes, tools and techniques for higher business effectiveness -  especially in business operations, marketing, knowledge creation & retention, and brand creation. Benefits you get with our unique capabilities are:

• Breakthrough business process improvements combining the power of Enterprise Architecture, contemporary Business/Quality frameworks, collaborative processes, and pre-built Internet Technology solutions.
• Extensive experience in leading change initiatives in large, medium and small organizations - ERP roll-outs, Balanced Scorecard, Lean Sigma,  CMMI, People-CMM, ISO 27000, and Knowledge Management – all driven by collaborative processes and web technologies.
• Extensive experience in intranet architecting, organization content management, and intranet application development.
• A large pool of expertise on diverse domains available through C-Star Consortium. Long term support to improve your business processes on a continual basis.

Whatever may be your business pain or challenge, you will be able to find an affordable solution through iBTS or through our extended team of specialists C-Star Consortium. Please contact us for any information or assistance in transforming your business using contemporary business process standards and tools.