iBTS Consulting
Business-Technologies for SMBs
Case Studies
Here are some case studies of the significant projects that we have done for our clients. This will give you some understanding on the type of business problems we solved and also some ideas on what we can do for you.
Balanced Scorecard for a Mid-size IT Company
The customer is a high-maturity CMM Level 5 software development company. The core software development processes were operating almost flawlessly but the support processes were causing frustrations to the project teams. Project teams found it difficult to get the resources and internal services when they needed. Top management lacked visibility into the end-to-end processes and got surprises ... read more
Document Management Processes for a Small Firm
A small consulting firm had a major issue in managing its critical documents such as contracts, presentation materials, project documents and financial documents. These documents were spread across various user machines. Locating the right version of documents was tough and there was no real security even for confidential documents... read more
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